Steps for Offering Additional Appointments After Free Preventive Care is Used:

  1. Direct the patient to the appropriate page
    utopiawellcare.com/self-pay-with-insurance

  2. Explain the billing process
    Ensure the patient understands they might be charged for any additional appointments.

  3. Verify payment information
    Confirm that the patient has a card on file in Healthie before scheduling any further appointments. On the client’s Healthie profile, go to Charting → Request Form Completion → Billing Info → Send request completion email.